Meaning of Hosted PBX
Hosted private branch
exchange (hosted PBX) is basically a telephone exchange system which is built
and managed by any third party service provider. It is an IP-base telecom
solution which is accessed and monitored with the help of internet. It provides
similar features which a traditional branch exchange system does. The
difference is that with hostedpbx,
there is no need to manage an in-house PBX system.
Meaning of PBX
Private Branch
Exchange( PBX) is used for linking phone lines. It acts as a switch station and
consists of several branches of telephone system. It switches connection to and
from these branches of the telephone system. The purpose of using PBX by
companies is to connect internal phones line with an external phone line. It
consists mainly of several branches of telephone systems and it switches
connections to and from them, thereby linking phone lines. It means that using
PBX will help in providing every employee with a phone at desk by leasing only
one line. Also every employee can be allotted with different phone number.
Some important
functions of PBX are discussed below:
1) When a use hangs-up it facilitates in
properly ending the connection.
2) Facilitates any external caller to use one
single number to contact all persons of a company.
3) When the requested person is busy and is
taking time to answer the call it helps to put an external caller on hold and
meanwhile play some music and standard message for the caller.
4) Facilitates in transferring of calls
between internal extensions.
5) While answering calls it allows its users
to make use of customized business greetings.
6) From any external caller, it records all
voice messages and helps in recording the quantity and statistics related to
calls.
These are some
important functions of PBX. It can offer several useful advantages. One can buy
PBX for business use or personal use. However, it is more used by large or
small companies.
